If you're dealing with water actively pouring into your basement right now during a storm, Arrow Tight Waterproofing's Emergency Waterproofing specialists are ready to diagnose it right and fix it for good — not just patch the symptom.
📞 Speak With a Specialist
Our emergency line is answered by a live dispatcher around the clock, not routed to voicemail after hours — a 2 AM call gets the same response as a 2 PM call.
Emergency crews are regionally staged specifically to minimize response time — our target is reaching active flooding within 60 minutes in most of our coverage area.
You get the same fixed-price-before-we-start policy on an emergency call as you would on a scheduled inspection.
Commercial air movers and dehumidifiers are staged for immediate drying once the active water source is controlled.
We diagnose before we quote, so the Emergency Waterproofing scope you approve is built around your property, not a generic package.
For water actively entering during a storm, our first priority is stopping or slowing the entry point — temporary sealing, emergency sump deployment, or sandbagging depending on the specific failure — before beginning extraction.
This triage step prevents additional water from entering while extraction and permanent repair are being arranged. We treat every active water call with the same urgency, regardless of the hour.
📞 Get a Free Quote →A failed sump pump during active rain gets a temporary backup pump deployed immediately to regain control of rising water, followed by same-visit permanent pump replacement where possible.
We carry cast iron replacement pumps on emergency trucks specifically so a temporary fix isn't the end of the visit. This is what separates a real emergency response from a company that just schedules you for next week.
📞 Get a Free Quote →Submersible trash pumps and wet-vacuum extraction remove bulk standing water as fast as possible, minimizing contact time with flooring, drywall, and belongings before secondary damage sets in.
Extraction is documented with timestamped photos, useful both for your records and for any insurance claim you may pursue. We treat every active water call with the same urgency, regardless of the hour.
📞 Get a Free Quote →An actively weeping or failing crack during an emergency call gets immediate polyurethane injection where conditions allow — the chemistry is specifically suited to sealing under active water pressure.
This stops the active leak on the same visit rather than requiring a scheduled follow-up. This is what separates a real emergency response from a company that just schedules you for next week.
📞 Get a Free Quote →Once the immediate crisis is controlled, we assess the full scope of what caused the emergency and scope a permanent fix — the emergency response and the long-term repair are planned as one continuous process.
You're never left with just a temporary patch and no plan for what happens next storm. We treat every active water call with the same urgency, regardless of the hour.
📞 Get a Free Quote →Call +1-866-476-1348 any hour, any day. A live dispatcher answers immediately and begins triaging your emergency — no voicemail, no callback queue.
Emergency crews target a 60-minute response window to active water intrusion calls across most of our Moss coverage area.
On arrival, the technician stabilizes the active situation first, then provides a fixed-price quote for extraction and any permanent repair before proceeding further.
We complete extraction, stabilization, and permanent repair where scope allows, then provide written warranty documentation on all completed work.
"Called at 1 AM with water actively coming in during a bad storm — got a live person immediately, not a voicemail. Crew arrived within the hour and had a temporary pump running before starting real repairs.Fast response when it mattered most."
"Sump pump died in the middle of a flood and water was rising fast. They had a backup pump running within twenty minutes of arriving, then replaced the failed unit permanently the same visit.Fast response when it mattered most."
"Appreciated that the emergency pricing wasn't inflated just because it was the middle of the night during an active flood. Fair quote, fast response, real fix — not just a stopgap.Fast response when it mattered most."
"Foundation crack started actively weeping during a major storm. They sealed it with polyurethane injection on the emergency visit itself instead of just telling us to schedule something later.Fast response when it mattered most."
Our Emergency Waterproofing coverage spans Moss, TN, with the same certified standard applied whether your property is in Moss or just outside it.
